{"id":5933,"date":"2023-10-11T06:41:45","date_gmt":"2023-10-11T06:41:45","guid":{"rendered":"https:\/\/artdanaja.si\/?page_id=5933"},"modified":"2026-02-10T13:26:29","modified_gmt":"2026-02-10T12:26:29","slug":"splosni-pogoji","status":"publish","type":"page","link":"https:\/\/artdanaja.si\/en\/splosni-pogoji\/","title":{"rendered":"General terms and conditions"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"5933\" class=\"elementor elementor-5933\">\n\t\t\t\t<div class=\"elementor-element elementor-element-fdd4646 e-flex e-con-boxed e-con e-parent\" data-id=\"fdd4646\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3527620 elementor-widget elementor-widget-heading\" data-id=\"3527620\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Pogoji poslovanja<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-54fa639f e-flex e-con-boxed e-con e-parent\" data-id=\"54fa639f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5eff93cf elementor-widget elementor-widget-text-editor\" data-id=\"5eff93cf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3>General<\/h3>\n<p>Splo\u0161ni pogoji poslovanja dolo\u010dajo uporabo spletne trgovine ArtDanaja (v nadaljevanju: Spletna trgovina), ki jo upravlja podjetje ARTDANAJA Danaja Padovac s.p.., \u0160alka vas 63, 1330 Ko\u010devje (v nadaljevanju: Ponudnik) in je dostopna na spletni strani www.artdanaja.si (v nadaljnjem besedilu: Spletna stran)<\/p>\n<p>These terms and conditions have been drawn up in accordance with the Consumer Protection Act (hereinafter referred to as: ZVPot), based on the recommendations of the Chamber of Commerce and Industry and international codes for electronic commerce. The General Terms and Conditions address the operation of the online store, the rights of the buyer and the business relationship between the buyer and the seller or the online store operator.<\/p>\n<h6>The provider undertakes to ensure that the following information is always available to the buyer:<\/h6>\n<ul>\n<li>company identity (company name and registered office, registration number),<\/li>\n<li>contact information that allows the user to communicate with the Provider,<\/li>\n<li>essential characteristics of the goods,<\/li>\n<li>conditions, costs and possible methods of delivery of goods,<\/li>\n<li>clearly and unambiguously set prices,<\/li>\n<li>possible payment methods,<\/li>\n<li>the validity period of the offer and the conditions and deadlines for withdrawing from the contract,<\/li>\n<li>appeal procedure.<\/li>\n<\/ul>\n<h3>&nbsp;<\/h3>\n<h3>Prices<\/h3>\n<p>Prices in the online store are indicated in euros. VAT is not charged based on paragraph 1 of Article 94 of the Value Added Tax Act.<\/p>\n<p>Prices are valid at the time of placing the order and have no predetermined validity. Prices are valid in the case of payment using the published possible payment methods.<\/p>\n<h3>&nbsp;<\/h3>\n<h3>Purchase<\/h3>\n<p>Ordering is possible 24 hours a day, 7 days a week, 365 days a year. The sales contract between the Provider and the buyer is concluded at the moment when the Online Store sends the first email confirming the buyer's order.<\/p>\n<p>The buyer on the Website selects products in the store tab. By clicking on the \"add to cart\" button, the buyer selects the desired product, which is then visible in the cart. If the buyer wants to change an ordered item that is already in the cart, he can remove the selected item from the cart by clicking on the red button. The buyer continues with the purchase by clicking on the \"proceed to checkout\" button, where he enters his personal information, selects a payment option and places the order by clicking on the \"buy now\" button.<\/p>\n<p>After completing the order, the buyer receives a confirmation email with information about the selected order.<\/p>\n<h3>&nbsp;<\/h3>\n<h3>Payment options<\/h3>\n<p>The online store allows the following payment methods:<\/p>\n<ul>\n<li>S prednakazilom na ra\u010dun SI56 1010 0006 3521 124 last Ponudnika. Podatke za nakazilo prejme kupec v elektronski po\u0161ti po oddaji naro\u010dila. Kupec mora nakazilo izvesti v 8 dneh po prejemu elektronskega sporo\u010dila s podatki, saj se v primeru zamude \u0161teje, da je kupec preklical naro\u010dilo.<\/li>\n<li>Pla\u010dilo s kartico<\/li>\n<li>Pla\u010dilo po povzemu<\/li>\n<\/ul>\n<h3>&nbsp;<\/h3>\n<h3>Delivery and personal pickup<\/h3>\n<p>The delivery partner is Po\u0161ta Slovenije, but the Provider reserves the right to choose another delivery service in case of more efficient order fulfillment. The delivery amount depends on the payment method and the purchase amount, which is visible when purchasing each product.<\/p>\n<p>Kupec se lahko odlo\u010di tudi za osebni prevzem naro\u010denega blaga. Osebni prevzem je mo\u017een na naslovu: \u0160alka vas 63, 1330 Ko\u010devje<\/p>\n<h3>&nbsp;<\/h3>\n<h3>Gift certificate<\/h3>\n<p>Darilne bone je mo\u017eno naro\u010diti na elektronski naslov www.artdanaja.si&nbsp; in jih je mo\u017eno uveljavljati tako v Spletni trgovini kot pri ostalih oblikah poslovanja s Ponudnikom. Kupec lahko naro\u010di darilni bon v znesku po svoji \u017eelji, pri \u010demer so zneski na darilnih bonih vedno zaokro\u017eeni (10, 20, 30, 40 EUR, ipd.).<\/p>\n<p>Gift vouchers cannot be exchanged for cash. The Provider does not refund money for purchases below the amount written on the voucher. For higher amounts, the buyer can pay the difference. Gift vouchers have no time limit and can be redeemed for any set of products, including custom-made products.<\/p>\n<h3>Possibility of making a product to order<\/h3>\n<p>The Provider on the Website also offers the option of making custom-made artworks, whereby each such agreement is handled individually and is a matter of a special agreement between the Provider and the Website user, and they cannot be ordered in the online store.<\/p>\n<h3>Delavnice in dogodki<\/h3>\n<p>Za delavnice, izobra\u017eevanja in druge dogodke, organizirane s strani ponudnika, vra\u010dilo \u017ee vpla\u010danih sredstev ni mogo\u010de.<\/p>\n<p>Vra\u010dilo vpla\u010danih sredstev je mo\u017eno izklju\u010dno v primeru, da je delavnica ali dogodek odpovedan s strani ponudnika. V takem primeru se udele\u017eencu povrne celoten znesek vpla\u010dila.<\/p>\n<p>Z izvedbo pla\u010dila se \u0161teje, da se udele\u017eenec strinja s predmetnimi pogoji in se zaveda, da odstop od udele\u017ebe ne predstavlja razloga za vra\u010dilo sredstev.<\/p>\n<h3>Return of products and purchase price<\/h3>\n<p>In accordance with the provisions of Article 43 of the ZvPot, the buyer has the right to notify the Provider within 14 days of receipt of the goods that he withdraws from the contract, without having to state the reason for his decision. The goods must be returned to the Provider no later than the deadline for submitting the notification of withdrawal from the contract.<\/p>\n<p>The only cost borne by the buyer in connection with the withdrawal from the contract is the direct cost of returning the goods.<\/p>\n<p>The buyer must return the received goods undamaged and in the same quantity, unless the goods are destroyed, damaged, lost or their quantity has decreased through no fault of their own. The goods may not be used freely until withdrawal from the contract, but only due to the nature of the online store (distance contract) has the opportunity to reconsider the purchase. The buyer may only inspect the product and perform the test that is absolutely necessary to determine the actual condition.<\/p>\n<p>The buyer does not have the right to withdraw from the contract in contracts whose subject matter is goods that were manufactured according to the consumer's precise instructions, that were adapted to his personal needs, or that are not suitable for return due to their nature.<\/p>\n<h3>Complaints<\/h3>\n<p>\u010ce se dostavljeni izdelki razlikujejo od naro\u010denih izdelkov ali so bili dostavljeni izdelki, ki niso bili predmet naro\u010dila, lahko kupec obvesti Ponudnika na e-naslov artdanaja@gmail.com&nbsp; ter v skladu z dogovorom vrne dostavljene izdelke. Ponudnik bo omenjene izdelke, v primeru priznane reklamacije, brezpla\u010dno nadomestil z ustreznimi.<\/p>\n<h3>&nbsp;<\/h3>\n<h3>Responsibility<\/h3>\n<p>The Provider is not liable for the use of the online store and for any damage caused by the use of the online content located there. The Provider makes every effort to ensure the accuracy and correctness of the data in the Online Store, but due to the specifics of the online store's operations, the characteristics of the items, delivery or price may change in such a short time that the data on the website cannot be corrected. In such a case, the Provider will inform the buyer of the changes and allow him to withdraw from the order or find an amicable solution.<\/p>\n<p>Although the provider strives to provide accurate images of the products for sale, all images should be taken as symbolic and do not guarantee the properties of the product.<\/p>\n<h3>Legal notice<\/h3>\n<p>The Website is the property of the Provider and with it all content, logos, photographs and other audiovisual and textual works. All of the aforementioned elements are therefore the subject of intellectual property, which the Provider has the sole right to dispose of. Any reproduction or other use of any element of the Website or for any other purpose, including commercial use, or for third parties, is prohibited without the prior written consent of the Provider.<\/p>\n<p>The provider reserves the right to make daily changes to the content, errors in prices and written text. By using the online store, the buyer confirms that he accepts and agrees to the described terms and conditions.<\/p>\n<h3>Protection of personal data<\/h3>\n<p>The provider undertakes to protect all private data of the buyer in accordance with the provisions of the Personal Data Protection Act (hereinafter referred to as: ZVOP-1). All personal data of the online store user is confidential and will not be disclosed to unauthorized persons under any circumstances.<\/p>\n<p>To make a purchase in the online store, it is necessary to collect some personal data from customers. The data that will be provided will not be passed on to third parties, except for the purpose of confirming the validity of the purchase and delivery of products. The provider takes all necessary measures to protect the confidentiality of personal data in accordance with ZVOP-1.<\/p>\n<p>By purchasing in the Online Store, the buyer expressly agrees that the Provider will store and use the personal data provided when ordering (name, surname, address, e-mail address, telephone number) exclusively for the purpose of fulfilling the order.<\/p>\n<p>The provider is committed to maximum care for the privacy of all data, but nevertheless warns that misuse is possible. The user or buyer is also responsible for protecting personal data, namely by ensuring the security of their username and password and appropriate software (antivirus) protection of their computer.<\/p>\n<h3>Complaints and disputes<\/h3>\n<p>The provider respects the applicable consumer protection legislation and makes every effort to fulfill its duty to establish an effective complaint handling system. The complaint is submitted via e-mail address www.artdanaja.si, the complaint handling procedure is confidential. The provider makes every effort to resolve any disputes amicably.<\/p>\n<p>In accordance with legal norms, the Provider does not recognize any provider of out-of-court consumer dispute resolution as competent to resolve a consumer dispute that a consumer could initiate in accordance with the Out-of-Court Consumer Dispute Resolution Act (hereinafter: ZlsRPS). The Provider publishes on its website an electronic link to the platform for online consumer dispute resolution (SRPS), which is available to consumers (http:\/\/ec.europa.eu\/odr)<\/p>\n<h6>ARTDANAJA Danaja Padovac s.p.<\/h6>\n<ul>\n<li>\u0160alka vas 63<\/li>\n<li>1330 Ko\u010devje<\/li>\n<li>artdanaja@gmail.com<\/li>\n<li>mati\u010dna \u0161tevilka: 7432780000<\/li>\n<li>ID za DDV 61741957<\/li>\n<li>VAT registered: No<\/li>\n<li>Ban\u010dni ra\u010dun: SI56 1010 0006 3521 124 (Banka Intesa Sanpaolo d.d.)<\/li>\n<\/ul>\n<p>V Ko\u010devju, dne 10.02.2026<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Pogoji poslovanja Splo\u0161no Splo\u0161ni pogoji poslovanja dolo\u010dajo uporabo spletne trgovine ArtDanaja (v nadaljevanju: Spletna trgovina), ki jo upravlja podjetje ARTDANAJA Danaja Padovac s.p.., \u0160alka vas 63, 1330 Ko\u010devje (v nadaljevanju: Ponudnik) in je dostopna na spletni strani www.artdanaja.si (v nadaljnjem besedilu: Spletna stran) Ti pogoji so sestavljeni so v skladu z Zakonom o varstvu potro\u0161nikov&#8230;<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-5933","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.9 - 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